IMPORTANT INFORMATION
Accessories
New items are eligible for a full refund within 14 days of purchase. It is your responsibility to pay the return shipping fees that might be associated with returning the product. Items must be in a new condition, not show any use or wear, must have the retail packaging intact, and must be returned with all originally included parts and accessories.
Kayaks
Kayaks are not covered by the 14-day return policy and cannot be returned. If you have any questions on what product is right for you prior to purchasing, please feel free to contact our customer service team and ask their advice.
CLICK HERE to review our complete Return Policy.
Accessories Shipping:
We offer free shipping for accessory purchases of $99 or more.
Kayak Shipping:
We offer several kayak shipping choices, and usually, it takes about 20 business days to get your kayak. But, if you live somewhere off the beaten path, it might take a tad longer.
We are stoked to extend adventures to so many people with kayak shipping capabilities— we ask for your patience in doing so!